AI STRATEGY & TRANSFORMATION FOR SMES
Strategic AI consulting and implementation services helping SMEs transform operations, with specialized expertise in customer engagement automation
THE SME CHALLENGE
SMEs are eager to adopt AI but face common struggles: no clear implementation roadmap, too many tools without strategic direction, and missing in-house expertise to build and scale solutions effectively.
HOW WE HELP
Expert guidance to identify and solve your unique customer engagement challenges with AI-powered solutions.
Exclusive AI Leadership circles for C-Suite executives and future leaders driving SME transformation.
Hands-on hackathons where teams rapidly prototype and deploy AI solutions for real business problems.
Structured training programs helping SMEs discover, design, and deploy AI for customer engagement.
Inspiring talks by Charmain Tan on AI strategy, transformation, and the future of technology in business.
Custom AI development, CRM automation, and intelligent AI agents (VectorAgents).
Identify engagement opportunities through interactive workshops, assessments, and proven frameworks tailored to your industry.
Build custom AI solutions using our tested playbooks, expert consultation, and hands-on prototyping sessions.
Implement with ongoing support, community learning circles, and continuous optimization for lasting results.
Be An AI-Empowered Workshop
This intimate roundtable equipped SME professionals with actionable strategies for deploying AI-powered customer engagement tools (from WhatsApp chatbots to lead generation automation), while revealing how businesses can leverage government grants to cover implementation and training costs.
Human-Quality AI Chatbot
Dr. Daniel, Director of Cognitus Academy, shares how Engages.ai’s custom AI chatbot development transformed their customer service operations, saving his team up to 1-2 hours daily by automating inquiries with remarkable accuracy and context-awareness—proving that professionally-built AI agents can match human-level support quality around the clock.
Entrepreneurship Journey Webinar
Industry leaders shared insights on leveraging AI and digital tools for business growth, emphasizing that while technology accelerates scaling, sustainable success still requires strong differentiation, stakeholder focus, and unwavering commitment to creating genuine value.
LED BY EXPERTS
Founder & Chief AI Evangelist
With a proven track record in helping SMEs transform through technology, Charmain founded Engages.ai to bridge the gap between AI innovation and practical business implementation.
As founder of QD Academy and ExCo member of SGTech, SG Enterprise, and EO, she brings deep expertise in:
Join SMEs across Singapore who are using AI to scale customer engagement and drive sustainable growth.
Reach out to our team at [email protected] or schedule a discovery call