AUTOMATING YOUR HUMAN CONVERSATIONS

Revolutionize Your
Customer Experience

Engages.ai is an advanced AI-powered chatbot designed to revolutionize customer engagement on WhatsApp. With its Natural Language Processing (NLP) capabilities, our chatbot processes inquiries and delivers human-like responses, providing personalized recommendations and resolving queries without unnecessary human intervention.

Experience Now

Why AI Chatbot?

67%

of global customers have communicated with a chatbot

2.5

billion hours of work for business are saved with AI chatbot

59%

Customers expect to get respond within 5 seconds

81%

Customers want businesses to provide them with a personalized experience.

CHALLENGES

Challenges Your Businesses Might Face

Delayed Response

Fail to respond to customer inquiries on time, potentially costing them sales.

Time Consuming

Time-consuming to respond to each customer individually and miss out on key messages.

Lack of Tracking

Unable to track customer queries effectively due to channels involved (WhatsApp, SMS, Facebook messenger).

Manpower shortage

The high volume of customers inquiries on WhatsApp can lead to slow response and low customer satisfaction.

You can manage all their conversations with customers in one platform, making it easier to keep track of customer interactions and respond quickly to inquiries. This centralized approach to customer communication can help businesses provide better customer service and build stronger relationships with customers.

WhatsApp Business API allows businesses to capture leads' information easily and efficiently. Through the platform, businesses can collect contact details and other relevant information from potential customers, making it easier to follow up and nurture those leads into customers.

Engages.ai is integrable with your existing workflow and system. You can automate your engagement to reach out to your customers with relevant information, promotions, and offers, increasing customer engagement and driving sales.

You can allow multiple admins to access one account. This makes it easier for teams to manage customer communication, collaborate on responses, and delegate tasks.

Engages.ai can handle routine customer inquiries through AI- Powered Chatbot that is available 24/7 and provide quick and accurate answers, freeing up human customer service representatives to focus on more complex issues.

MAIN BENEFITS

Automated Message

Whether you want to:

Send welcome messages
Appointment reminders
Special promotions
Appointment reminders were FAQ 24/7 hour
Handle customers’ ticket

And others..our solution makes it simple and straightforward.

4 key use cases of Engages.ai
with WhatsApp Business API

Marketing
OTP
Utility
User Initiated-Service Information

Megasales day promotion
Offers, vouchers
Back in stock
Virtual Shopping Assistant

One Time Password

Invoicing + payment reminders
Order + shipping updates
Support confirmation
Customer satisfactions surveys
Alerts

Account balance request
Plan upgrade or downgrade
Plan inquiry
Order change
Delivery inquiry
Alerts

WHATSAPP BUSINESS API

Transform Your
Customer Experience

With our integration with WhatsApp Business API, we open up the gap for your business to accelerate marketing and management capabilities with the most well known communication platform in the world. With over a billion monthly active users, WhatsApp have been proven that they are the leader in marketing broadcasting. Now, are you ready to unlock the power of smart bots and scale up your business?

Learn More

TUTORIAL

demonstration

WHAT YOU SHOULD KNOW

frequently asked questions

1Is Engages.ai cost effective?

We helped many clients deflect up to 65% of queries to WhatsApp chatbot, which saves them 30% on operational expenses. We would encourage you to fill-up the form and let us understand more about your business processes before giving an accurate quote. We will also share with you our rates and check for grant eligibility.

2What if some of my employers are non tech-savvy?

Engages.ai easy to use and comes with a good user interface. On top of that, we have a designated account manager to help you with anything you need.

3Is the data from my WhatsApp safe?

Yes, all your business communications and data stored are secured on our cloud with end-to-end encryption.

4Is Engages.ai can be integrated with other system?

We do provide custom integration solution to integrate Engages.ai with your system. We also partnered with a wide range of third-party technology providers who can offer you additional services or functions such as automation, chatbot, or omnichannel inboxes.

Fit these
requirements?

We strongly encourage you to sign up for our free demo and consultation to see how you can operate your business easier.

Free Consultation

Revolutionize Your Customer Experience